Ensuring the revenue you've earned

is properly billed and paid to you!


Locally owned and operated in northeast Ohio
- call Jane at 330-526-8758 today!


Medical Billing specialists

"My billing department down the street"


Locally owned and operated in northeast Ohio
- call Jane at 330-526-8758 today!


We've designed our processes to simplify yours!

Need Help?

Would you like some help organizing the business aspect of your medical office? Do you have a part-biller, but need full-time availability to answer patient questions? Have you had frequent staff turnover or wondered what would happen if your billing expert suddenly needed time off?

We can help! And we specialize in a variety of practice management and EMR/EHR systems including:


Collaborate MD


Henry Schein's Micro MD

See below or click here
for more details on how we can help!


Current Topics

We maintain education and awareness on topics affecting you, including:

Coding standards

Contracting & Credentialing

MyCare Ohio

Data Security


Ohio BH Redesign

Value-Based Reimbursement

Software Hosting

'The Cloud'

EDI Clearinghouses

HIPPA compliance

PQRS best practice controls

Fraud Prevention

Electronic Claims Processing

Meaningful Use

Behavioral Health & Addiction Treatment Services


Our Services

Charge entry and claim submission

Insurance payment posting

Denial management

Patient statements

Full-time coverage for patient Q&A

Physician credentialing

Local mail pick-up, reports delivery

Methodical A/R follow-up



How We Can Help You

We’re a northeast Ohio company that has been serving healthcare professionals in Ohio and neighboring states for almost 15 years.  Our primary focus is medical billing, but our owners are accountants and software specialists and are also happy to offer other custom billing and accounting services to meet your needs.

We enjoy our work and want to operate as an extension of your practice.. kind of like ‘we’re you’re billing department down the street’. Your business is our focus and we’ll work hard every day to process your claims, follow-up with payers, and provide friendly assistance to help speed your patient payments.


What clients say

Custom Billing has adapted with me as I'm phasing in an EMR and needed to change practice management systems.  Their willingness to learn and ability to verify that checks and balances are in place, has let me focus on my patients and helped me make these significant changes without any disruption in the back office.  I am very pleased with their service.

Canton, OH Internal Medicine physician

99% Clean Claims status!  Custom Billing Service achieved TriZetto / GatewayEDI's 99 Percent Club with outstanding performance enabling 99% of claims submitted to Gateway EDI to process ERROR FREE!!!  "You have achieved the Gold Standard of Revenue Cycle for Medical Practices"

Kelly Triska, Executive Vice President, Client Services


Your Questions

Ask us a billing question and we will get back to you within 24 hours

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